Related articles:
Amdocs
Customer
Customer service
Data mining
Marketing
OpenERP
Oracle Corporation
PeopleSoft
SAP AG
Sales force management system
Siebel Systems
Key terms:
activities
analytical crm
approach
aspects
automation
campaign
campaign management
collaborative crm
consider
consumer relationship
contact
crm
crm project
crm software
crm strategy
customer
customer relationship management
data
departments
enterprise
etc
finance
front office
identifying
implementation
information
interacting
java
lists
management
management system
marketing
needs
operational
operational crm
php
processes
requires
sales
sales force
sales intelligence
software
software packages
software vendors
staff
staff members
strategy
technical
understanding
vendors
Search external links cited by footnotes on Wikipedia page Customer relationship management:
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